Telephone Banking

973-ASK-XCEL (275-9235), Option #1

Our Member Audio Response Center (MARC) allows you to transfer money, obtain balance information and more with a quick, toll-free phone call.

Accessible 24 hours a day, 7 days a week – even on holidays!

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Effective June 4, 2018, XCEL's Federal Plaza & Call Center will be open Monday - Friday from 9am - 5pm ET. The Journal Square branch will have the same hours EXCEPT for Thursdays where we will be open from 9am - 6pm ET. Sorry for the inconvenience and we appreciate your membership!