When you need assistance, it's easy to get in touch with us
We've made it easy and convenient to contact us
Call us:
Our call center is available Monday - Friday 9:00am to 5:00pm ET
973-ASK-XCEL (973-275-9235) Option 5
- Press 1 for MARC (24-Hour Member Audio Response Center)
- Press 2 for Loan Inquires
- Press 3 for Debit Card Questions
- Press 4 for Credit Card Questions
- Press 5 for Call Center Representative
- Press 6 for a Business Development Representative
- Press 7 for a Collection Specialist
Text us:
Feel free to text us at 973-ASK-XCEL (973-275-9235) Monday - Friday 9:00am to 5:00pm ET.
Monday - Friday 9:00am to 5:00pm
Visit one of our branches:
Journal Square, 30 Path Plaza (Concourse Level), Jersey City, NJ 07306
Federal Plaza, 26 Federal Plaza, 30th Floor Room 3032, New York, NY 10278
Email us:
Anytime, 24/7, at xcel@XCELfcu.org
Mail us:
XCEL Federal Credit Union
1460 Broad Street
Bloomfield, NJ 07003
Fax us:
Member faxes to Journal Square: 973-528-8761
Member faxes to Federal Plaza: 973-528-8760
General information faxes to Operation Headquarters: 973-338-5511
You can also contact us by filling out this simple form. Please do not include any sensitive, personal or financial information in your correspondence.
